Workers' Comp Home Delivery Pharmacy Program:

Script-Wise

Welcome to Script-Wise. We have taken steps to make ordering refills easy for you.

Refills may be requested via:

• Phone: 866.507.4276
  • Option #1 – Automated orders
  • Option #2 – Script-Wise customer care representative
• Online: www.script-wise.com
• Mail: Envelopes and reorder forms are provided for easy use
• Fax: 866.907.4276
• By law, only a doctor can fax a prescription

If desired, courtesy reminders via email, text message or phone call are available when an injured party’s prescription is ready for refill or for notification of change in order status. The average processing time for a new home delivery prescription is 3 to 4 business days and 2 to 3 business days for refills.

Information you may need to place your refill include:

• Name
• Address
• Member identification number found on your emergency drug card or by calling 866.764.4772
• Prescription Number

Once you have gathered pertinent information to place your refill request online, click the button below.

With each mailed prescription, a reorder form is included. It is recommended that injured parties have at least a 14-day supply of medication remaining on hand when placing their refill request in the event that there are delays in processing your refill for any reason.

Once your refill request has been submitted, a confirmation page will populate online that can be printed. Additionally, you will receive an email confirmation that your order has been placed. If you receive notice that contact with your doctor is necessary, please call 866.507.4276 to provide authorization for us to contact the doctor on your behalf. Orders will be delivered by U.S. mail or UPS. Click here to learn more about our home delivery program.

If you wish to be contacted by a pharmacy technician or need to update your contact information, please use the following email: swise@script-wise.com. Your information will be sent to Script-Wise and you will be contacted within 2 business days.

To contact Script-Wise, please use one of the methods outlined below:

Existing Patients - For Ongoing Medications
Script-Wise Customer Care

Toll Free Phone: 866.507.4276
Toll Free Fax: 866.907.4276
www.script-wise.com
swise@script-wise.com
7 Days Per Week: 7 AM – 11 PM ET

New Patients - To Enroll in Script-Wise Home Delivery
Claims Professionals - General Inquiries

Toll Free Phone: 866.764.4772
Toll Free Fax: 800.764.6304
www.progressive-medical.com
progressive@progressive-medical.com
Monday – Friday: 8 AM – 7 PM ET